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Medical Records

Five things you should know about your personal health information

Your personal health information is a valuable resource to you, your family, and the health care professionals who provide your treatment and care. The health information management (HIM) professionals here at Gottlieb Memorial Hospital outline five things you need to know about your personal health information:

  1. Each of your health care providers compiles a separate medical record on you. This means your complete history cannot be found in any one place. By keeping your own personal health record (PHR), you can provide your doctors with information that can improve the quality of care you receive.
  2. Federal laws are in place to protect the privacy and give you access rights to your health information. Under the Health Insurance Portability and Accountability Act (HIPAA), you can view, request changes to, and obtain copies of health information documents collected and kept about you.
  3. Your information can only be seen by those who need it in order to provide you treatment, facilitate payment for services, and to make sure quality care is being received.
  4. The health care industry and the federal government are working to improve health care through the use of electronic health records (EHR) and a secure system that would allow EHRs to be shared across health care systems, giving you greater access to your information. “Gottlieb is moving toward a complete EHR and we are implementing physician on-line documentation and computerized patient order entry in order to accomplish this goal,” said Krista Curley, director of medical records.
  5. At health care organizations across the nation, health information management professionals are working to maintain your health record and ensuring it is accurate, complete, confidential, and available when you and healthcare professionals need it.

To obtain copies of your medical records

To obtain copies of your medical records you must complete an "Authorization for Release of Medical Information." You may click on the attachment below to print this form or you may pick one up in the Medical Records department on the first floor of the hospital.

Authorization for Release of Medical Information

Completed authorizations must be returned directly to the Medical Records department or mailed to: Medical Records/Release of Information, Gottlieb Memorial Hospital, 701 W. North Ave., Melrose Park, IL 60160.

The copies of your medical record(s) will be ready within three to five business days.

Patients who want copies of their medical records strictly for personal use will be charged a fee determined by state law. If patients are requesting copies of their records for continuity of care at another health care facility, the copies will be mailed directly to the health care provider/facility at no cost.

Hours: Monday through Friday, 8 a.m. to 4:30 p.m.

Telephone: (708) 681-3200, extension 1166 or 4516.