Understanding Your Bill

At Loyola University Health System, we support price transparency. To help our patients understand their potential financial liability for our services, we are making our hospital charges and financial counselors available.

Please call (708) 216-2219 for an appointment. Our hours are Monday through Friday between 8:00 am -4:30 pm at the following location:

Loyola University Health System Patient Financial Services Office
2 Westbrook Corporate Center
Tower 2-Suite 700
Westchester, IL 60154

Representatives from Patient Financial Services will be available during these hours to assist you in viewing our charges, estimate out-of-pocket costs for a potential test/procedure, discuss payment options, and/or learn about our financial assistance program.

Total hospital charges vary based on the type of care provided. The total charges can differ from patient to patient for the same service, depending on the patient’s personal health conditions and course of treatment.

Additional resources

The Healthcare Financial Management Association has published a booklet “Understanding Healthcare Prices: A Consumer Guide” that can help you understand where to get answers to your questions about healthcare prices , compare prices among providers and manage your out-of-pocket costs. View this guidebook online.

You may also visit the Illinois Hospital Report Card website to compare Illinois hospitals’ average charges for nearly 50 major diagnoses, along with quality and patient satisfaction scores.